The following describes current policies at Lemon Tree Goods. Please read before calling to set an appointment. Before your appointment use our Sale Ready Checklist to help ready your items for consignment.
Appointments are required for all new consignors. Up to 30 items will be reviewed for consignment per appointment. Existing consignors may use the drop-and-run process for 12 items or less. A consignor utilizing the drop-and-run process must identify each item with consignor number or name and whether the item, if accepted, is to be returned at the end of the consignment period. Drop-and-run items not accepted for sale will be donated. If you are unsure of your items or do not want the unaccepted drop-and-runs donated please call for an appointment.
Lemon Tree Goods prices items at best resale market value. Prices will reduce as time passes and can be reduced for sales, events and promotional coupons. In general an item is initially priced at 25 to 30 percent of the market value. This percent will rise or fall based on demand for and condition of the item. High demand and ‘new with tag’ items may be priced higher. A small buyer fee is added to the set price, this does not affect your percentage.
Consignor payments are available after the 15th of every month. Balances are based on a percentage of the final sales price. Checks are written for balances $20.00 and up. Most of our consignors pick up their checks (please call prior to picking up your check so we can have it waiting for you), if you would like your check mailed a $1.00 fee will be deducted for postage, envelope and processing. Cash payment is available for amounts under $20.00. Store credit is available anytime. Consignors receive 40% of the final sales price. Consignors receive 50% of Designer Handbags that sell for over $99. Any accounts not settled (paid via cash, check, gift certificate, or store credit) 60 days after the consignment end date will be converted to store credit.
Please take any packaging, garment bags, or hangers you wish to keep with you, we cannot be responsible for any packaging left with an item. LTG is not liable for merchandise that is damaged, stolen or lost.
LTG accepts women’s designer and high end clothing. We accept designer handbags, lightly worn shoes, some accessories, and appropriate outerwear. All items must be season appropriate, current styles, and no older than two years. Items must be in pristine condition. While your items may meet all the above conditions we may not be able to accept due to our customer market or adequate stock already on the sales floor.
Items must be freshly laundered or dry cleaned. Items must be on hangers (hangers can be change out at appointments or drop-and-runs). Please look for tears, snags, pilling, stains, loose hems, broken zippers, broken or missing buttons. If we accept an item for sale, we expect them to be in the best condition, just as you do when purchasing. Should an item be accepted and found in need of cleaning or repair a preparation fee of $5.00 will be charged plus the cost of cleaning or repair will be deducted from your account. It is to your benefit that you thoroughly inspect your items prior to consigning and bring them in clean and ‘ready to show’. Please refer to the ‘Sale Ready’ checklist to prepare your clothing for consignment.
For any unsold items that you would like returned please make arrangements to pick them up at the end of its consignment period. You may identify specific pieces that you would like returned if unsold. Ultimately it is the responsibility of the consignor to arrange a retrieval date. Please call for a retrival appointment one week prior to the end of the consingment period. Please allow us day 72 hours (3 business days) in advance to gather your items and have them ready for you. Contact us at consignors@lemontreegoods.com to set a date and receive a confirmation or call us at 508-655-2600.
Expiration dates are 2 months from the consignment date, unless otherwise stated. If you are not sure of the date please ask us. Items not picked up or scheduled for pick up 1 week after the end of the consignment period become the property of Lemon Tree Goods.
